Results are in.

Satisfaction is high.

The results are in and Carolina Meadows ranked in the 90th percentile for customer satisfaction in a recent research study of independent living, assisted living and skilled nursing residents. The categories in which Carolina Meadows exceeded 90% of communities participating in studies conducted by Holleran – a research and consulting firm that specializes in senior living – include: overall satisfaction with Carolina Meadows, value for the price paid, long-term confidence in Carolina Meadows’ future and likelihood to recommend Carolina Meadows to friends or relatives.

Many categories received Holleran Highest Honors from the research group. Some of the highest scoring factors were relating to programs including: variety of menu selections, service in the dining room, cleanliness of dining areas, quality of physical health programs, timeliness of communications, effectiveness of resident services, quality of housekeeping services, effectiveness of Resident Council, opportunities for socializing and entertainment programs.

The Holleran Benchmark is a collection of comparable factors from Holleran’s proprietary database containing nearly 58,000 independent living surveys from 256 retirement communities in 36 states.

93.1% of residents report that they would recommend Carolina Meadows to a friend.
See Survey

*Holleran Survey of CCRCs 2013
This survey was conducted by Holleran among 256 CCRCs nationally in 2013.