Please click here for our current policy and procedures related to the prevention of the spread of COVID-19.

COVID-19 Emergency Preparedness
Phil DeSantis

Carolina Meadows Responds to Coronavirus (COVID-19)

At Carolina Meadows, the health and safety of those who live and work on campus is always our highest priority.  We are taking unprecedented action to prevent the spread of the virus at our campus.  With the full strength of our community’s nearly 35 years of experience and expertise, we are focused on prevention and providing continuity for safe operations.  We are acting with an abundance of caution and taking every precautionary measure in response to this serious public health concern.  As we navigate this dynamic situation, we are taking reasonable and practical steps to implement necessary preventive measures.

Emergency Planning Team

Before the first COVID-19 case was reported in North Carolina, Carolina Meadows enacted our emergency preparedness plan and assembled a task force of cross-functional leaders to monitor the situation closely.  The Emergency Planning Team meets multiple times each week to review the latest reports from the Centers for Disease Control (CDC), local health departments and agencies in order to protect the health and well-being of residents, staff and their families.

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Resident Travel Advisories
Frequently Asked Questions (FAQs):

How has life at Carolina Meadows changed?

Carolina Meadows first priority is to protect our residents and staff from the spread of the Corona Virus.  In order to do this there have been many changes made to the day-to-day operations on campus.  Changes such as closing restaurants, halting housekeeping services, and most importantly restricting visitors to campus.  While this has been difficult for residents and their families, they understand the importance of keeping people safe.  Luckily our campus is situated on 170 beautifully landscaped acres filled with walking trails, a 9-hole golf course, and plenty of outdoor space for our residents to enjoy. We have also added a myriad of virtual activities as well as socially distanced exercise classes.

What has Carolina Meadows done to keep residents safe?

There has been many safeguards put in place in order to ensure the safety of our residents and staff.  The success of this new protocol has been dependent on everyone working together. Residents have remained on campus unless they have had an essential medical appointment. Staff have been required to wear a mask to work and continue to maintain adequate social distance. Each day staff members and vendors are screened for the virus. Designated staff members take temperatures and ask qualifying questions related to any known exposure to the virus.

What precautions are in place to protect residents in higher levels of care?

Our residents in the Pines and Fairways are most vulnerable to the virus.  We have implemented stricter precautions based on information and guidance received from our medical staff as well as State agencies. While we have not had any Covid-19 cases in either of these facilities, we have dedicated spaces in place to isolate individuals who may contract the disease.  We continue to reevaluate our strategy as new information is presented.

How many residents have tested positive for Covid-19?  

We have over 700 residents on campus.  We are happy to report that we have not had any cases among our resident population. Our dedicated staff members, timely prevention tactics and consistent measures have played an important role in keeping our residents safe.

What about the staff?  How many have tested positive?

Since early March, we have had five confirmed cases among the staff.  They reported their symptoms, were tested, and asked to self quarantine at home for 14 days.  All of them have returned to work.

What about dining services?

The dining services department had to make significant changes very quickly.  In normal times, Carolina Meadows operates six dining venues and serves over 20,000 meals a month. After the decision was made to close the dining venues, Carolina Meadow introduced doorstop delivery.

We now offer our residents the choice of four entrees that change each day as well as salads, soups, vegetables, and desserts.  Dinners can include such items as grilled salmon, NY strip steak and southern fried chicken as well as vegetarian options.

In addition, we have greatly expanded our home shopping service for residents who prefer to cook at home.  This virtual grocery store includes fresh produce, fresh baked goods, filet mignon, salmon, cereals, condiments, a large selection of wines and much more.

Are new residents moving in?

We are currently welcoming new residents onto campus.  The safety of our residents is paramount throughout the move in process.  We are prescreening movers and helpers before they enter campus.  We also continue to hold virtual tours and information sessions for prospective residents.

Has Carolina Meadows reduced their staff?

Carolina Meadows entered this pandemic in a strong financial position.  Although job duties have shifted due to a change in operations, Carolina Meadows has maintained its current staffing levels.  Residents generously contributed to an Employee Emergency Fund in order to support staff members and their families who may be experiencing economic hardships during this time.

When will life return to normal at Carolina Meadows?

The truth is we don’t know.  It really depends on the status of the virus in our area and the guidance we receive from the Governor and our public health officials.  We have developed a detailed, staged re-opening plan that we update and share with our residents on a weekly basis.

Prevention Resources

Being diligent with prevention is key to keeping all members of our community safe.  We are asking residents, staff, and guests to follow these proven measures to protect themselves and others from COVID-19:

Media Contact

If you are a member of the news media with questions about Carolina Meadows response to COVID-19, please contact a member of our Executive Leadership:

Kevin McLeod, President & CEO (919) 370-7123;

Ben Cornthwaite, Executive Vice President & COO (919) 370-7256;

Trusted Resources

Johns Hopkins COVID-19 Case Map

Centers for Disease Control and Prevention

Centers for Medicare & Medicaid Services

North Carolina Department of Health and Human Services

World Health Organization


Chatham County Public Health

Online Resources: To Explore Beyond Your Door!

Click Here for the Carolina Meadows Proper Hand Sanitation Guide

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